Tape backup in a fire-proof safe moved off-site is the way most businesses used to handle disaster recovery (DR). When it came to their business phone system, battery backup units were the typical best practice of the day. But now, as more services move across data networks to the cloud, disaster recovery, especially for business telephony, isn’t what it once was.
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Whether you’re partnering with an HPBX provider, or you’re considering doing so, chances are good Hosted PBX is going to come up as a topic with your clients at some point. Even though many MSPs aren’t “phone people,” in today’s ever expanding IP space, clients are expecting more. That includes voice services. So when, exactly, should an MSP talk to a client about voice services?
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With everybody and their brother pushing Hosted PBX services, why even consider an IP-based system? In this article, we’ll take a high-level look at the major differences and benefits of each.
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Managed Service Providers today operate much differently than they did a few years
ago, due in large part to the proliferation of the cloud and virtualization. At many businesses, thin clients have replaced expensive desktop PC’s, and Virtual Servers and virtual services now handle much of the heavy lifting such as file sharing and application management. Even with the advancements in business computing, MSP’s aren’t fully leveraging the power of the cloud.