More and more professional services firms are investing in technology in a way they haven’t in the past. Much of this is investment is being driven by client demand for digital services. Additionally, pro services firms are realizing that not only can they leverage the internet and technology to provide better services to their clients, but can also streamline and increase profitability within their own practices.
In this guide, we explore how professional services are leveraging Voice over IP and internet access to add value to their customers.
You’ve probably heard of Unified Communications, but, what exactly is Unified Communications (or UC), and what should businesses and Managed Service Providers know and look for when implementing a UC strategy? Unified Communications used to be a term and idea reserved for enterprise organizations.
Today, because of advances in VoIP, internet, and messaging technology, UC is now becoming available to businesses of all sizes. Our guide answers pressing questions that you want to know about Unified Communications.