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What are the most important factors when it comes to choosing a new facility for your new or growing business? The most obvious answer is probably location, layout, square footage and mortgage/purchase price. Some would argue that having the correct logistics in place along with proper fixtures are principal concerns. You might also suggest that tax considerations can’t be ignored and we wouldn’t disagree. However, if you’re not considering how VoIP works and the cost of your company’s telecommunications needs, you could be in for an unpleasant surprise. 

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How many times have we seen or heard the plights of disaster victims in the national media? Why doesn’t this give us pause to plot our disaster recovery plan rather than convincing ourselves it couldn’t happen to us? Well, this week the residents of Northeast Ohio had to look no further than our own backyard to see the effects of a telecommunications disaster (see the map of affected areas highlighted in yellow).

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