The Rocky River County Chamber of Commerce held its 14th annual Business Expo on Thursday October 13, 2016. As a member of the commerce, we were invited to exhibit and network and share our expertise and knowledge with local business owners and individuals interested in local products and services.
As part of our exhibit, we shared cat videos and asked attendees to vote for their favorite to demonstrate the features and ease of use unified communication solutions can provide. Unified communications (UC) refers to the integration of communication tools that help people exchange ideas and do their jobs more effectively. Services include instant messaging, VoIP, web & video conferencing, data sharing, call control and speech recognition just to name a few.
Unified Communications allows your business to do things like:
- Reduce wait times and improve triage for inbound phone callers
- Generate text messages for upsell or coupon offers
- Reduce costs with automated follow-ups or improved customer self-service
- Return real time data for customer inquiries by voice, text or email
The best part about it all is it’s affordable and available to all businesses, big or small. If you’re interested in learning more about the benefits of unified communications and how your business could improve productivity with N2Net phone and data solutions, contact us now.