As traditional phone systems continue aging, we’re seeing more and more of our clients struggle to keep them chugging along. We often witness clients sourcing replacement parts for their old phone systems from eBay and other sites like Craigslist.
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As a voice and internet provider, we’re often asked a myriad of questions by our MSP partners, one of which is, “What’s the difference between Hosted PBX and a hosted system?”
It’s a great question and one which can be very understandably confusing.
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As more and more Managed Service Providers consider adding Hosted PBX services to their list of products. It’s important to know where HPBX is great and where you may run into issues. Below are the top three things MSPs need to know about offering HPBX services to their clients.
Tape backup in a fire-proof safe moved off-site is the way most businesses used to handle disaster recovery (DR). When it came to their business phone system, battery backup units were the typical best practice of the day. But now, as more services move across data networks to the cloud, disaster recovery, especially for business telephony, isn’t what it once was.
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Whether you’re partnering with an HPBX provider, or you’re considering doing so, chances are good Hosted PBX is going to come up as a topic with your clients at some point. Even though many MSPs aren’t “phone people,” in today’s ever expanding IP space, clients are expecting more. That includes voice services. So when, exactly, should an MSP talk to a client about voice services?
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With everybody and their brother pushing Hosted PBX services, why even consider an IP-based system? In this article, we’ll take a high-level look at the major differences and benefits of each.
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In the world of serial entrepreneurs, incubators, and venture capitalists everyone is looking for a competitive advantage to put their company on the “bleeding edge.” To achieve this, we propose that startups closely inspect an aspect of their company that is too often overlooked: the phone system. A hosted phone system, or hosted PBX (HPBX) is the perfect startup phone system for a litany of reasons.
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If the extent of your office telecommunications knowledge revolves around: a.) picking up your office telephone when it rings or, b.) picking up your phone, dialing a number (maybe an extension), hearing the ring and waiting for someone to pick up —you’re not alone but you might be missing out on a HUGE opportunity to move your business forward. Too many people hold to the beliefs “if it’s not broken, don’t fix it” and “it’s worked this long: why would I change it?”. We don’t believe in those philosophies at N2Net. We’re not satisfied with the status quo, so, we’re perfecting telecommunications solutions for the future. In that interest, we’re here to answer the questions: ‘What is VoIP?’ and ‘How does VoIP work?’
What if I told you reading a few paragraphs and learning one key aspect of your phone system or PBX (private branch exchange) could save you money and make your business more efficient? It’s not too good to be true.